+51 932 675 908 info@incatowntravel.com
English Portugûes
+51 932 675 908 info@incatowntravel.com
English Portugûes

Machu Picchu Perú

Terms & Conditions

Do Adventures Peru  Terms & Conditions

When booking a tour with Us, you agree to all our terms and conditions.

We are a Local indigenous Operator based in Cusco city, located in Av. Albergue, Chinchero, Cusco 08651, Peru. Please email us at info@doadventuresperu.com or call our team at +51 932 675 908.

  • Legal name: Do Adventures Peru E.I.R.L
  • RUC: 10441648290
  • Address: Av. Calle Albergue, Chinchero, Cusco 08651
  • Manager: Mariluz Alvarez Callanaupa


For any bookings on our website, you must provide all your passport details requested at the time of booking (full name, passport number, DOB, nationality, gender). Once we get the payment confirmation, we will verify availability and secure the permits. Only after the written confirmation from Do Adventures Peru, your tour is 100% confirmed.

To Book a tour with Do Adventures, you only need to pay a deposit. The amount varies depending on the time you are booking:

  • Inca Trail tours: For all tours that include Inca Trails from 2, 4, and 5 days you need to make an initial payment of 200.USD per person.
  • Alternative Treks: For Alternative treks, for all trekking tours that do not include the Inca trail, you need to make an initial deposit of 150.USD per person.
  • For all Machu Picchu Tours, including one-day trips by train, you need to deposit 200.USD per person. (This does not apply to luxury tours or packages)
  • For all Multiday tours in shared service, you need to make an initial payment of 300.USD per person.
  • For private multiday tours, travelers need to make an initial payment that we wil request by email; this initial payment is not refundable and nontransferable.

The initial deposit is based on the expenses to book your tours, including Inca Trail permits, Machu Picchu Tickets, Train Tickets, and hotels. The specific amount of deposit needed is mentioned in each tour package, which is non-refundable and non-transferable under any circumstances.


To book with Do Adventures, you must pay an initial deposit on our website online or by transferNo extra Fees with Us. Unfortunately, all deposits are non-refundable as they are used to secure your reservation (by purchasing permits, entrance tickets, etc.).

1.- Payment with Credit Card: We accept any credit card; customers can make payments through our website by our booking system. If you prefer to pay via PayPal there is an extra fee.

2.- Western Union: You can pay by Western Union at their office (they have offices internationally) or online (www.westernunion.com): Receiver’s first name: Mariluz Receiver’s last name: Alvarez Callanaupa City/Town: Cusco Country: Peru

Note: In the “message” space on the Western Union form, please write the name of your tour and your arrival date. Once you have made the transaction, please send us the tracking number (MTCN code) to the email or WhatsApp.


The remaining balance can be paid upon your arrival to Cusco, and we ask that this be paid at least 24 hours before your tour departure (You can pay online, with any credit card in our office, or cash). If you cannot arrive in Cusco this far before your trek, we ask that you notify your travel agent to make arrangements. You can pay the remaining balance with Peruvian Soles, Dollars (or a combination), or VISA.


Unfortunately, all primary deposits are 100% non-refundable since we use this money to book your permits. However, you will benefit from our lifetime deposit guarantee. This means in case of travel restrictions related to Covid 19 or similar Force Majeure events that might prevent you from entering the country; if you cancel your tour up to 48 hours before the departure date, you will not lose your deposit; you will be able to use this amount to book future tours with Do Adventures (this only applies in case of force majeure).

  • Please see that to benefit from our lifetime deposit guarantee; you must cancel the tour at least 48 hours before the tour departure, which only applies to Travel restrictions or Force Majeure events.
  • You will have the option to pay in full, in installments, and with flexible payment options. If you cancel any of our tours before 72 hours, you will be refunded the total of your payment minus the deposit.
  • The use of this website is governed by Peruvian law.

If you cancel after 72 hours or less before departure:

  • 72 hours or less to the departure: 100% of the total cost is due.
  • Cancellation during the tour, i.e., unable to continue: 100% of the total cost is due.
  • Refunds are only processed to the original credit card/account used to make the booking.

Day tours Like Rainbow Mountain, Humantay Lake, Sacred Valley, Maras Moray, and other day tours and day hikes that do not Include Machu Picchu are fully refundable up to 72 hours before departure.


A force majeure event is an unforeseeable or unpredictable event that prevents someone from fulfilling a contract. In the case of Machu Picchu, a force majeure event could be something like a natural disaster that damages the site or makes it inaccessible. If such an event were to occur, the company responsible for operating Machu Picchu would not be held liable for any damages.

This includes war or threats of war, riots, strikes, terrorism, disease, natural catastrophes, adverse weather, fire, or similar calamities. Do Adventures reserves the right to amend, postpone, or cancel tours. (cancellation is usually the last option, we would generally offer an alternative option)


Visitors are responsible for ensuring that they have valid visas and passports. Passports are required to be valid for at least 6 months beyond travel dates. Do Adventures is not responsible for any passport issues, and guests must verify the visa requirement if applicable and travel with a valid passport.


An adult must accompany all children under the age of 18. Discounts may apply to children under the age of 17.

Please notify your travel agent if you travel with children to apply for discounts; we also have baby carriers. You must request it in advance; Last minute request for a student/children discount is not applicable.


Prices of our website are per person in shared service, and based in one tent or room between two people. Extra charges might be applicable if you require a personal room or tent.


All rooms are standard twin (two single beds or marital deb) rooms with private facilities. Hotel upgrades are available. Please let us know in advance of any upgrades / special requests so we can arrange this for you. A single supplement is applicable for single occupancy.


For group treks, we have 8 travelers with 1 tour guide; if there are 9 travelers or more, we will assign a second tour guide. The maximum group size is 16 people per group on the Inca Trail.

For group cultural tours, we have 16 travelers with 1 tour guide; if there are 17 travelers or more, we will assign a second tour guide. The maximum group size is 16 people per group on the cultural tours.

We require a minimum of 2 travelers to depart.


Tipping in Peru is entirely voluntary. Tipping guidelines are provided with your final travel documents during your tour briefing, held the day before your tour.


  • Train tickets are subject to availability. Do Adventures reserves the right to book the most convenient trains for the group in Expedition Service. If you must take specific trains earlier or later, please advise via email in advance; extra charges might apply.
  • While on the tours, you must strictly follow the tour guides’ instructions. All Inca sites and places we visit have restrictions that need to be followed. If you have issues with the tours, please report to your guide or office staff to solve any problems.
  • Our paramount as a company is the safety of the group. Thus, if a traveller behavior is detrimental to the safety and welfare of the group, incompatible with other members or contrary to the progress of the itinerary, Do Adventures Peru, reserves the right to require this person to withdraw from the tour. Anyone asked to leave for these reasons will not receive a refund.
  • If you cannot continue your excursions due to illness or injuries, we will help you return to the nearest medical center or hotel. The traveler must cover helicopter airlifts, transportation, and medical expenses. However, we will provide you with a certificate to help you with your insurance company. Travel insurance is not mandatory, but we recommend buying one for your trip.
  • Do Adventures reserves the right to cancel, modify or reschedule the tour in case of bad weather conditions, catastrophes, strikes, or injuries during the trips. In this case, the standard terms and conditions will apply.
  • Our Group tours start with 2 people and a maximum of 16 people. Group tours are open to everybody. By booking a group tour, you agree to travel with other travelers of different ages, countries, and speeds. Tours can be canceled if the minimum of 2 is not met.
  • All our tour guides are fluent in English and native Spanish speakers. All our tours are in English unless special requests are made in advance.


Embarking on our tours, may involve the risk of illness or injury caused by forces of nature, animals, insects, and flora. By booking your trip, you acknowledge these risks and apply to participate voluntarily.


Do Adventures liability to the guests is limited to the Guest’s total amount of money paid to Do Adventures only. Do Adventures will be in no way liable for any direct or indirect loss or damage suffered by the Guest except as expressly provided in these Terms.


The laws of Peru shall govern this website’s use, and Do Adventure’s clients agree to submit to the jurisdiction of the courts of Peru about any dispute regarding these Terms.


Please see our security and Privacy policy.

Thanks again for choosing us and we look forward to seeing you in Cusco!.

Do Adventures Team

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